Can I enter with just my e-ticket? What else should I bring along?
Please bring along a valid Hong Kong Identification Card (HKID) and/or Passport for entry.
Admission is strictly for age 18 or above. 18+ for entrance, 18+ to purchase alcohol.
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Do I need to have a ticket in my own name?
Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Hong Kong Wristband.
Ticket cancellation/Refund Policy
As stated in our Ticketing Terms and Conditions, all tickets are non-refundable or non-exchangeable. Please note, we do not condone reselling nor are there any approved third party resellers of Ultra Hong Kong tickets, any tickets sold/ purchased in ...
Can I leave the venue and re-enter?
There will be no re-entry at Ultra Hong K Re-entry into the venue will not be permitted.
How do I get my wristband?
Where? Venue entrance How? 1. Go to GA or PGA entrance. 2. Provide your official e-ticket. 3. Show a valid HKID or passport. 4. Ensure the name on your e-ticket and ID matches. 5. Receive your festival wristband. 6. Enjoy and have fun!
Will I be searched at the entrance?
For security purposes and upon request, the holder of this ticket may be subject to inspection and for these purposes, guest must open any bags, packages or other items before entry. Failure to comply may result in removal from the event at the sole ...