Do I need to have a ticket in my own name?
Yes. Along with a valid coded voucher/e-ticket, at the wristband exchange point, you need to provide a valid identification document. The name on each ticket MUST match the attendee wanting an Ultra Hong Kong Wristband.
Related Articles
Ticket cancellation/Refund Policy
As stated in our Ticketing Terms and Conditions, all tickets are non-refundable or non-exchangeable. Please note, we do not condone reselling nor are there any approved third party resellers of Ultra Hong Kong tickets, any tickets sold/ purchased in ...
Reselling
We do not condone reselling Ultra Hong Kong tickets. Please note that there are NO approved third party resellers of Ultra Hong Kong tickets, any tickets sold/ purchased in that manner are not guaranteed.
Can I enter with just my e-ticket? What else should I bring along?
Please bring along a valid Hong Kong Identification Card (HKID) and/or Passport for entry. Admission is strictly for age 18 or above. 18+ for entrance, 18+ to purchase alcohol.
How do I get my wristband?
Where? Venue entrance How? 1. Go to GA or PGA entrance. 2. Provide your official e-ticket. 3. Show a valid HKID or passport. 4. Ensure the name on your e-ticket and ID matches. 5. Receive your festival wristband. 6. Enjoy and have fun!
Will I be searched at the entrance?
For security purposes and upon request, the holder of this ticket may be subject to inspection and for these purposes, guest must open any bags, packages or other items before entry. Failure to comply may result in removal from the event at the sole ...